Build Your Commercial Automation Business with Real-Time Network Monitoring
Today’s commercial integrators have received the gift of a massive influx in business. Why? Because many companies have turned to remote, collaborative workforces that require assistance from integrators to make their systems work. Still, the challenge that came with this gift is keeping up with the service calls and network issues that arise as more and more AV devices find their way onto the network.
That’s where we come in. Pro-Tech Management can provide your clients with real-time network monitoring, giving them the extended support they need. At the same time, you’re freed up to do what you’re good at – designing and installing state-of-the-art automated solutions.
There’s no need to worry about your location. We’re a national company that offers proactive monitoring and maintenance of your client’s AV and technology. We also provide onsite assistance if there ever comes a time when we cannot resolve an issue remotely.
Let’s explore our services and what they offer you and your business.
SEE ALSO: Does Your IT Staff Need AV Monitoring Services?
The Collaboration Room Redefined
As remote work became the go-to, companies turned to integrators to set up rooms and devices that enabled their teams to collaborate and their clients to connect. These systems often require 4K video conferencing equipment, including rich camera optics, directional microphones, video conferencing hardware, TVs or projectors and screens.
All of these devices are connected through the company’s network, and require maintenance and support. Whether a huddle room or an expansive boardroom, a solid network connection and monitoring are required.
Maintaining Connections
These rooms and the equipment they contain need to be “on” at a moment’s notice with minimum disruptions. Disconnected or malfunctioning equipment can lead to lost revenue, irritated clients, and disgruntled employees—a definite no-win situation.
Integrators looking to expand their commercial business can offer Pro-Tech Management’s services, easing their client’s concerns and taking the stress of maintenance and repair off their plate. Here are a few of the many services we offer.
Service for Any Size Business
Clients have three plans to choose from – GOOD PTM, BETTER PTM, and BEST PTM. All of them offer real-time network monitoring of every device on your client’s AV network 24/7, 365 days a week. In most cases, we receive alerts before the issue causes any disruption. At the BETTER PTM level, we’ll contact the business and take proactive measures to remotely troubleshoot the problem and correct it before the next big meeting or virtual appointment with a client. Finally, BEST PTM offers your clients total peace of mind. At this level, subscribers receive next-day onsite service when needed. Your clients will also appreciate the ability to see the status of their connected devices via their own comprehensive dashboard, a service available at all three levels of support.
Offer your clients a broad-ranging monitoring service that is a win-win situation for both parties. To learn more about our real-time network monitoring and remote support or to schedule a complimentary consultation, contact Pro-Tech Management today.