Traditional service contracts provide value only after a problem occurs. PTM is always on the job – monitoring every device on your AV network and alerting you to issues before they cause disruption. Many times, glitches can even be corrected remotely, well in advance of your next important meeting.
Protection around the clock.
Value from day one.
No more surprises. No more panic. A single dashboard keeps you comprehensively informed of the working status of your entire AV network. That includes every device on your AV network, across rooms and locations.
Pro-Tech monitoring is always on – checking and rechecking your AV infrastructure for any threat to system readiness. Should an issue occur, you’ll be notified immediately so that it can be remedied before it becomes a problem.
From all-seeing to all-powerful: Choose your protection level.
GOOD
$79
Per Room
Per Month
Per Month
Your subscription to GOOD PTM enables you to monitor the status and performance of all connected devices via a single dashboard. Device alerts trigger dashboard notification and emails delivered directly to your support team.
BETTER
$149
Per Room
Per Month
Per Month
Along with the dashboard and device alerts, BETTER PTM provides ticket management by a CX coordinator and remote troubleshooting by a CX engineer. Pro-Tech Management monitors and manages all alerts through ticket tracking, and contacts you proactively to remotely troubleshoot with your on-site team.
BEST
$279
Per Room
Per Month
Per Month
A subscription to BEST PTM provides full peace of mind. In addition to alerts, ticket management and remote troubleshooting, subscribers receive expert onsite assistance when needed. A CX coordinator will schedule visits from Pro-Tech Management technicians to fully repair any equipment issues.
• Discounts available at 15/25/50/100+ rooms
• Room assumes up to 10 devices being monitored
• New subscriptions will have a one-time activation fee
Estimate your Monthly Cost.
PTM is scalable for enterprises.
How Pro-Tech Management protects you.
Click below to see how Pro-Tech Management’s three support levels have you covered. From continually monitoring connected devices, to remote trouble shooting and onsite support, Pro-Tech Management alerts you to equipment issues and can even resolve them before they become problems.
Good
Better
Best
- Central Dashboard
- Device Alerts
- Data & Analytics
- Remote Troubleshooting & Repair
- Onsite support
WE CAN HELP
You know your AV infrastructure is vital. Learn more about how PTM keeps it reliable.
100% Aware, 100% of the Time
What makes Pro-Tech so protective?
Technology leadership
Powered by the acclaimed Utelogy platform, Pro-Tech Management provides actionable intelligence across your AV ecosystem, regardless of device and manufacturer. In addition to monitoring, alerts, and remote repairs, this same technology provides you with valuable detailed utilization statistics.
Total awareness
Complete coverage of your network provides complete peace of mind. Even if you opt just for our basic level of protection, you’ll be notified instantly of any threat to your system’s working status. Moreover, Pro-Tech Management provides all your information on a single dashboard.
Comprehensive care
Many organizations have a wide variety of AV gear and environments, created by various integrators using products from numerous manufacturers. Pro-Tech Management covers everything you have. Plus, it’s as affordable as it is comprehensive. See for yourself by using our Price Calculator.
Total awareness enables
total control.
SVT’s remote management tools meet the breadth of your needs by ensuring the working status of your technology and optimizing use of all your workspaces.
Complete control
Know the working status of your AV infrastructure with just a glance at your dashboard.
- Monitor AV network status for every connected device, across rooms and locations.
- Receive dashboard and email alerts whenever a device does not behave as expected.
- Resolve technical issues remotely before they interrupt critical workflows.
- Track device statistics, including utilization and performance data to get a true picture of technology ROI.
- Control your devices. Run test scripts. Automate room readiness with self-healing triggers. Control room functions, and much more.
- Improve the efficiency of your IT staff, giving them the equivalent of in-house AV expertise and allowing them to focus on their core tasks.
Space management
Optimize workplace efficiency with this all-in-one space-management platform.
- Streamline workflows by enabling easy booking of desk, meeting room and collaborative spaces.
- Facilitate wayfinding to reserved parking and workspace via interactive maps
- Enable staff to access the building using their phone’s digital key.
- Stay informed. Get updated with newsfeed, menus, events, and facility updates at your fingertips.
- Enable easy check-in to meeting rooms and other environments using digital panels or QR codes.
- Maintain data security with ISO 27001 certification, GDPR compliance, and SOC 2 certification.
You talk. We'll listen.
Just provide us your contact information, and we’ll get back to you shortly to determine your path to protection.
Keep me informed
Yes, please send emails regarding the changing world of AV.